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Terms of Use

Terms of Use


Disney Attractions Limited ("Disney", "we", "us") is committed to helping you make the most of your time on the Internet with a trusted environment. This privacy policy discloses how we collect, protect, use and share information gathered about you on our web site (the "Site"). We hope that this disclosure will help increase your confidence in our Site.

Please read on for details about our practices for handling and securing your information. By accessing, using and/or downloading materials from this Site, you agree to the terms of this Privacy Policy.

What Information Do We Collect?

Information you provide
In general, we do not collect any personally identifying information about individuals ("Personal Information") at this Site. You can visit this Site without telling us who you are or revealing any Personal Information. You will be asked to provide your IATA number in order to log-on our Site. If you do not have an IATA number, we ask you to provide the name of your travel agency, address, fax and phone number and e mail address ("Travel Agency Information").

Certain services offered on this Site require the collection of Personal Information, for instance when you choose to order marketing materials or to communicate with us by e-mail. Whenever Personal Information is so collected, however, you will be aware of the collection, because you will have to provide it (for instance, by filling in a form).

How Do We Use Your Information?

Disney uses Personal Information in a limited number of ways, notably to complete transactions. For instance, if you request a brochure from us, we use your information to process your order. Once the ordered material has been sent out to you, we will delete this Personal Information and not use it for other purposes. If you contact us for help, we may use your Personal Information to correspond with you and to respond to your query.

Disney uses Travel Agency Information for advertising, promotion and other marketing purposes. For instance, we may send you e-mail updates, newsletters, offers and other advertising and marketing materials. In addition, we may compile use profiles with respect to your visits on our Site. We may also combine pseudonym-based use profiles with your Travel Agency Information.

Do We Communicate Your Information to Third Parties?

We are not in the business of selling information about travel agencies or our visitors. However, sometimes we hire companies to help us deliver products or services - like a shipping company that delivers a brochure. In those instances, we need to share your information with them. These companies are assisting Disney and they are only allowed to use the information to deliver the product or service. In addition, we may be required to provide Personal Information or Travel Agency Information in order to comply with judicial measures, such as a subpoena; to enforce compliance with our web site terms of use; or to protect our services, Site, guests or others.

Disney and our affiliated companies may share Travel Agency Information with each other for advertising, promotion, and other marketing purposes unrestricted as to time and frequency.

How Do You Access and Update Your Information?

You may access and rectify your Personal Information or Travel Agency Information that we have on file by contacting us at TravelAgent.PrivacyInfo@Disney.com. In addition, you may cancel your registration with our Site by sending an e-mail request to the same address.

How Do We Protect Your Personal Information?

The importance of security for all your Personal Information is of utmost concern to us. Disney takes technical, contractual, administrative, and physical security steps to protect the information.

What If We Change Our Privacy Policy?

We reserve the right to modify or supplement this Privacy Policy statement at anytime. If we make any material change to this Privacy Policy, we will update this Site to include such changes. We will not use your Personal Information for purposes other than those you have agreed to previously. Please check this Privacy Policy periodically for changes. Your continued use of the Site following the posting of changes to this Privacy Policy will mean that you accept those changes.

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